
Is the information you need at your finger tips? Try the online FAQ or search our technical articles and other downloads.
For quick support, submit your query using the online Support Request form and describe your problem in detail. Our Support Staff will contact you within two business days.
If you require immediate assistance, and you have a current AMP contract, you can call the Redmap Support Help Desk. Please be aware that to place a call to the Support Help Desk you must have completed the administrator training and be your company’s nominated representative. When calling the Support Help Desk, please have the following at hand:
- Your registration number.
- A detailed description of the problem.
- A computer with your Redmap application running.
Information vs. Data
Data on its own has no meaning, only when interpreted by some kind of data processing system does it take on meaning and become information.
People or computers can find patterns in data to perceive information, and information can be used to enhance knowledge. Since knowledge is prerequisite to wisdom, we always want more data and information. But, as modern societies verge on information overload, we especially need better ways to find patterns.
1234567.89 is data.
“Your bank balance has jumped 8087% to $1234567.89” is information.
“Nobody owes me that much money” is knowledge.
“I’d better talk to the bank before I spend it, because of what has happened to other people” is wisdom.
Source: The Free On-line Dictionary of Computing, © 1993-2004 Denis Howe